When your smartphone’s screen becomes unresponsive, it means one thing: your phone has become useless. This is because, every basic functionality revolves around your screen and you can do absolutely nothing with your phone with an unresponsive phone screen.
While there are cases where an unresponsive touch screen calls for professional repairs (especially when cracked), there are a number of steps, from easy to advanced, that you can take to get things working again.
How to fix an unresponsive phone screen
- Clean the screen with a lint-free cloth.
- Restart your device.
- Remove your case or screen protector.
- Make sure your hands are clean and dry and that you aren’t wearing gloves.
Notwithstanding your experience level, there are some fundamental, simple fixes that you can attempt when your touch screen quits working.
In the event that that doesn’t work, at that point rebooting, the gadget will frequently tackle the issue. This is otherwise called rebooting, and the procedure is somewhat unique in relation to one gadget to the following.
In some cases, a touch screen will stop responding properly due to built up dirt and grime or problems with the case or screen protector. Since this is pretty easy to either deal with or rule out, it’s a good idea to give your device a thorough cleaning if a reboot didn’t do the trick.
- Clean your hands or put on clean gloves.
- Wipe the touch screen with a lint-free cloth. The cloth may be dry or wet.
- Never use a sopping wet cloth.
- Always wring your cloth out before using it on a touch screen.
- If the touch screen still doesn’t work, removing the screen protector or case may help.
- You may need to clean the screen after removing the screen protector if it was damaged.
- Take off your gloves, as touch screens don’t work well through gloves.
- Make sure your fingers are clean and dry as well since wet fingers often result in an unresponsive touch screen.
Remove the SIM Card, Memory Cards, and Peripherals
While it is less common, problems with SIM cards, memory cards, and peripherals can sometimes cause touch screen problems in Android and Windows devices.
- Fully power down and unplug your device.
- Remove the SIM card and any memory cards if your device is a phone.
- Unplug peripherals like USB devices if your device is a laptop or tablet.
- Reboot your device and test the operation of the touch screen.
- If the touch screen works, try replacing each thing you removed one at a time until you identify the cause of the problem.
If the problem persists, go to a professional a get a new device.