The National Communications Authority (NCA) has formally notified Multichoice Ghana Limited of its intention to suspend the company’s authorisation to operate a Subscription Management Service for Satellite Television Broadcasting, popularly known as Pay TV Direct-to-Home Bouquet.
This move, the NCA stated, is in accordance with Section 13 of the Electronic Communications Act, 2008 (Act 775), and is prompted by Multichoice Ghana’s pricing model, which the regulator considers to be “inimical to the public interest.”
The NCA’s decision marks a significant regulatory intervention in Ghana’s pay television market, which has seen mounting concerns over subscription costs and affordability for consumers.
Multichoice Ghana has been given thirty (30) days to respond to the notice. Within this period, the company is expected to submit a written statement of its objections, provide justification for its pricing structure, or take remedial action to address the concerns raised by the Authority.
The outcome of this process could have far-reaching implications for pay TV subscribers in Ghana, particularly users of the DStv platform, who have long expressed concerns over rising subscription fees.
The NCA reiterated its commitment to protecting consumer interests and ensuring that communication services in Ghana remain accessible, fair, and in line with national policy objectives.